. Carried out end to end implementation.
. Created training manuals for the end users.
• Facilitated train the trainer sessions for the client.
• Provided support to client during UAT sessions.
• Facilitated workshop sessions for clients.
• Created user stories and acceptance criteria.
• Facilitated requirements gathering sessions, capture and analyse those
requirements, design, and configure the system.
• System testing to ensure configurations and integrations are done properly.
• Prepared end user manuals, FDDs and IDDs for client.
• Configuration of the different modules: (General Ledger, AR, AP, Budgeting, Cash
and Bank, Tax etc.)
• Troubleshoot and resolution of ERP-related issues, providing technical support to
users and maintaining a log of system problems and resolutions.
• Data Migration which involves data gathering, data clean up and upload.
• Provided extensive post go-live support to the client

. Carried out 4 end to end implementations.
. Created training manuals for the end users.
• Facilitated train the trainer sessions for the client.
• Provided support to client during UAT sessions.
• Facilitated workshop sessions for clients.
• Created user stories and acceptance criteria.
• Facilitated requirements gathering sessions, capture and analyse those
requirements, design, and configure the system.
• System testing to ensure configurations and integrations are done properly.
• Prepared end user manuals, FDDs and IDDs for client.
• Configuration of the different modules: (General Ledger, AR, AP, Budgeting, Cash
and Bank, Tax etc.)
• Troubleshoot and resolution of ERP-related issues, providing technical support to
users and maintaining a log of system problems and resolutions.
• Data Migration which involves data gathering, data clean up and upload.
• Provided extensive post go-live support to the client.