Candidate
#004311
Dynamics CRM
Techno Functional Consultant
5.0
years
Experience
Full Time
Work type
$
23
/hr
Hourly Rate
Industry -
Manufacturing & Resources
Skills & Expertise
Skills
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About
Experienced business analyst and consultant specializing in Microsoft Dynamics CRM with a focus on customer management and stakeholder engagement.
Experience
Certificates
MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
Dynamics 365
Business Owner
Issued:
May 1, 2023
Validity:
- No Expiration
MB-210: Microsoft Dynamics 365 Sales Functional Consultant
Dynamics 365
Functional Consultant
Issued:
Jun 1, 2024
Validity:
- No Expiration
Projects
Project 5
Customer service module
Integration with inhouse 4 tools for customer management
Unified routing
Dialer integration
Lead Consultant
Feb 1, 2022
-
Jan 20, 2023
Project 9
Sales Module
Customer service module
Marketing module(Click Dimensions)
Field service module
Integration with 2 different ERP for 2 different region
Lead BA
Mar 1, 2024
-
Jan 1, 1970
Project 7
Sales Module implementation
On-prem email integration with Online CRM
Lead Consultant
Apr 1, 2023
-
Jul 31, 2024
Project 6
Customer service management
SLA
Customer Workspace management
Lead Consultant
Aug 1, 2022
-
Mar 31, 2023
Project 2
Dynamics CRM Sales
Integration with SAP
Customer Portal
CRM Consultant
Feb 1, 2021
-
Sep 20, 2021
