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Candidate 

#001463

Dynamics AX/F&O-Techno Functional Consultant

8.0

years

Experience

AX/F&O

Module

$

35

/hr

Hourly Rate

Industry -

Technology

Skills & Expertise

Power BI Business Central AX Finance

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About

"Experienced Microsoft certified ERP professional with 8 years demonstrated history, Skilled in Microsoft ERP
Business Application Technical Support(D365FO, D365BC), Solution deployment, and implemen

Projects

Project 1

Technical Consultant

Feb 28, 2022

-

May 27, 2023

Implementation of the onpremise D365FO UAT and Production on LCS

Certificates

AZ-104: Microsoft Azure Administrator

Azure

Administrator

Issued:

Jun 26, 2021

Validity:

- No Expiration

MB-800: Microsoft Dynamics 365 Business Central Functional Consultant

Dynamics 365

Functional Consultant

Issued:

Nov 6, 2021

Validity:

- No Expiration

MB-700: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

Dynamics 365

Functional Consultant

Issued:

May 29, 2021

Validity:

- Expires: 29 May 2023

MB-300: Microsoft Dynamics 365: Core Finance and Operations

Dynamics 365

Functional Consultant

Issued:

Feb 6, 2021

Validity:

- No Expiration

MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer

Dynamics 365

Developer

Issued:

May 29, 2021

Validity:

- Expires: 29 May 2023

AZ-900: Microsoft Azure Fundamentals

Azure

Administrator

Issued:

Dec 22, 2020

Validity:

- No Expiration

MB-900: Microsoft Dynamics 365 Fundamentals

Dynamics 365

Developer

Issued:

May 2, 2020

Validity:

- No Expiration

Experience

Dynamics 365F&O Technical Support Engineer L2

Company 1

Oct 1, 2019

-

Jul 1, 2021

1 year, 9 months

Provides Dynamics 365 Finance and Operations support for America and Europe customers via phone and email.
Follow best practices and processes to deliver top-notch customer satisfaction
Field incoming problems from end-users to resolve application, hardware and Provide Dynamics 365 Finance and Operations software issues
Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
Communicate Dynamics 365 Finance and Operations application problems and issues to key stakeholders, including management, development teams, end-users, and unit leaders
Ensure all IT and Dynamics 365 Finance and Operations support requests are dealt with in an efficient and timely manner
Accurately maintain logs and documentation related to Service Requests gotten from customers.
Participate in the Dynamics 365 Finance and Operations applications training programs and individual classes.
Assist in creating end-user documentation, and instructions

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