Candidate
#001463
Dynamics AX/F&O-Techno Functional Consultant
8.0
years
Experience
AX/F&O
Module
Industry -
Technology
Skills & Expertise
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About
"Experienced Microsoft certified ERP professional with 8 years demonstrated history, Skilled in Microsoft ERP
Business Application Technical Support(D365FO, D365BC), Solution deployment, and implemen
Projects
Project 1
Technical Consultant
Feb 28, 2022
-
May 27, 2023
Implementation of the onpremise D365FO UAT and Production on LCS
Certificates
AZ-104: Microsoft Azure Administrator
Azure
Administrator
Issued:
Jun 26, 2021
Validity:
- No Expiration
MB-800: Microsoft Dynamics 365 Business Central Functional Consultant
Dynamics 365
Functional Consultant
Issued:
Nov 6, 2021
Validity:
- No Expiration
MB-700: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect
Dynamics 365
Functional Consultant
Issued:
May 29, 2021
Validity:
- Expires: 29 May 2023
MB-300: Microsoft Dynamics 365: Core Finance and Operations
Dynamics 365
Functional Consultant
Issued:
Feb 6, 2021
Validity:
- No Expiration
MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer
Dynamics 365
Developer
Issued:
May 29, 2021
Validity:
- Expires: 29 May 2023
AZ-900: Microsoft Azure Fundamentals
Azure
Administrator
Issued:
Dec 22, 2020
Validity:
- No Expiration
MB-900: Microsoft Dynamics 365 Fundamentals
Dynamics 365
Developer
Issued:
May 2, 2020
Validity:
- No Expiration
Experience
Dynamics 365F&O Technical Support Engineer L2
Company 1
Oct 1, 2019
-
Jul 1, 2021
1 year, 9 months
Provides Dynamics 365 Finance and Operations support for America and Europe customers via phone and email.
Follow best practices and processes to deliver top-notch customer satisfaction
Field incoming problems from end-users to resolve application, hardware and Provide Dynamics 365 Finance and Operations software issues
Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
Communicate Dynamics 365 Finance and Operations application problems and issues to key stakeholders, including management, development teams, end-users, and unit leaders
Ensure all IT and Dynamics 365 Finance and Operations support requests are dealt with in an efficient and timely manner
Accurately maintain logs and documentation related to Service Requests gotten from customers.
Participate in the Dynamics 365 Finance and Operations applications training programs and individual classes.
Assist in creating end-user documentation, and instructions
