Dynamics BC-Techno Functional Consultant

Problem: The client used Excel along with pen and paper to manage the equipment transfer from their warehouse to the customer’s warehouse and vice versa. The risk of data loss was extremely high when using paper, Excel also presented security issues as users had the same access and view to the table.
Solution: Development of a model-driven app to replace Excel, pen and paper with a Word report which is created automatically with the use of Power Automate at the end of each transfer. This report contains the details of the transfer which a supervisor signs off on to conclude the process. Development of Excel dashboard and reports to provide visibility on activities.
This change significantly improved data security, automated processes, etc. The app also included more processes such as inventory management, sales, purchase, and transport.

Problem: The client uses Excel and Word to manage employees' leave requests, Excel as a form & database and Word to produce documents for printing purposes. The users had limited automation options and therefore it required a significant amount of manual work, only supervisors had access to the Excel file because they feared erroneous entries from employees.
Solution: Development of a canvas app to replace Excel and dashboards & reports with Excel. With this change, employees could now register their own leave requests and only had access to their requests pending approval or rejection.
The manual work was significantly reduced due to efficient automation within the processes. The Word document was not modified, only the source data was changed.

Problem: The client, an internet service provider, wished to use the advanced functionalities of Dynamics 365 Customer Engagement with the data from Dynamics 365 Business Central.
Solution: Development of an extension to synchronize Business Central information with Customer Engagement, helping users access Business Central service management data such as customer service contracts from Customer Engagement and link them to cases for example. Improvement of the case notification system.
This improved visibility in the customer service, and better response time in the field service and consequently significantly improved their resolution rate and speed.

Problem: The client, a retail company, uses SAGE X3 as an ERP, which did not include the management of retail agencies provisioning.
Solution: Development of two canvas apps (Admin app and Activity app) to fill those gaps I.e., create, manage, and assign roles and permissions, cluster agency orders into cargo, manage planification, transport/travel, vehicles, drivers, and incidents.
Development of Power BI reports and dashboards to display the performance of these processes from on-time delivery to cost-benefit analysis.

Problem: The client used Excel to manage the vendors’ invoices which led to regular human errors directly in the tables, limited automation functionalities, etc.
Solution: Development of a canvas app to replace Excel and an Excel Macro for reporting purposes i.e., dashboards.
This change significantly reduced the number of human errors as no one was in direct contact with the database and roles were easily defined. It also reduced the workload of each user because of better automation.

Problem: The client, a telecommunications company, experienced an unfortunate incident with their then ERP Dynamics 365 NAV on premises.
Solution: Dynamics 365 Business Central online integration.
Development of extensions, updating the tax system to Cameroonian version and consequently reports. Development of a daily generated Excel report displaying the monthly sales per service item category sent only to the CEO’s profile within the system. Development of Power BI reports & dashboards to display their service performance from their periodic sales activity to how each service category sells to which item is least profitable.