Dynamics CRM-Functional Consultant

Ghobash Trading & Investment Co. Ltd is a diversified business conglomerate based in the United Arab Emirates. The company was founded in 1981 and has since grown to become a leading provider of products and services across a range of industries, including construction, engineering, trading, and investments.

The company's operations are organized into several business units, including Building Materials, Engineering & Technology, Industrial Supplies, and Investments. Ghobash Trading & Investment Co. Ltd represents a number of leading international brands and operates several joint ventures with global partners.

We were providing supports to their 4 different child entity with 4 different Dynamics Sales Module(On-prem), also enhance the system as when required as per CR.

The Victorian Ombudsman is an independent statutory body that investigates complaints from members of the public about Victorian government departments, local councils, and certain public authorities in Victoria, Australia. The ombudsman is responsible for overseeing the conduct of these organizations and ensuring that they operate fairly, efficiently, and in accordance with the law.

The Victorian Ombudsman has the power to investigate complaints, make recommendations, and issue reports on systemic issues that impact the community. The ombudsman also has the power to compel the production of documents and the attendance of witnesses, ensuring that they have access to all the information they need to conduct their investigations thoroughly.

We have successfully implemented Sales and Marketing Module, now we are in third phase with this project which is for Power Portal with to manage events and integration with MYOB

EGT (Australia) Ltd is a not-for-profit organization that specializes in providing employment and education services to businesses and individuals across Australia. The organization was founded in 1982 and has since grown to become one of Australia's largest providers of apprenticeship and traineeship services.

MEGT offers a range of services, including recruitment and employment services, apprenticeship and traineeship management, mentoring and support services, and education and training programs. These services are designed to help individuals find and secure meaningful employment and to assist businesses in developing their workforce.

We have enhance their third party HR solution which was running 7 release behind, also migrated depreciated Scripts and plugins along with the Solution updated

iVolve Pty Ltd is an Australian company that specializes in developing and implementing advanced technologies and software solutions for mining and industrial sectors. The company's primary focus is on providing solutions for mining operations, including surface and underground mining, as well as construction, transportation, and industrial applications.

iVolve's core products include real-time fleet management systems, advanced automation and control solutions, and data analytics software. These products are designed to improve operational efficiency, productivity, and safety while reducing costs and environmental impact.

We have Implimented the Sales module with client custom requirements , with custom reporting and Quote templates with complex logic of SSRS

Samaritans of Singapore (SOS) is a non-profit organization that provides emotional support to individuals who are experiencing distress, despair, or suicidal thoughts. SOS operates a 24-hour hotline, email support, and face-to-face counseling services for individuals in need.

The organization was founded in 1969 and has since become one of the most well-known and respected mental health organizations in Singapore. SOS works closely with other organizations and stakeholders to promote mental health awareness and suicide prevention in the community.

We have Implemented Dynamics 365 Customer Service+Omnichannel , with integration of WhatsApp connector with Azure Bot service to to have real-time Chat system, Customer service module for managing volunteer rostering and performances.