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Candidate 

#004445

Dynamics CRM-Solution Architect

5.0

years

Experience

CRM (CE)

Module

$

35

/hr

Hourly Rate

Industry -

Technology

Skills & Expertise

CRM Customer Service Power Apps Sales Marketing Sharepoint

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About

As a Microsoft expert, I have acquired extensive knowledge and expertise in the fields of business solutions and digital transformation, adopting and adapting my honed technical skills and analytical abilities.

I have a proven track record of successfully delivering end-to-end complex projects encompassing CRM, ERP, both on-premise and cloud-based solutions for clients spanning diverse industries. My passion for innovation and creativity fuels my ability to approach problem-solving with a dynamic and varied set of solutions to achieve desired outcomes.

Projects

Certificates

PL-100: Microsoft Power Platform App Maker

Office

Business Analyst

Issued:

Nov 26, 2021

Validity:

- Expires: 10 Mar 2024

PL-600: Microsoft Power Platform Solution Architect

Dynamics 365

Developer

Issued:

Nov 18, 2022

Validity:

- Expires: 18 Nov 2023

Exam PL-900: Microsoft Power Platform Fundamentals

Microsoft Power Platform

Business User

Issued:

Feb 25, 2023

Validity:

- Expires: 25 Feb 2024

PL-400: Microsoft Power Platform Developer

Microsoft Power Platform

Developer

Issued:

Oct 25, 2022

Validity:

- Expires: 25 Oct 2023

Experience

Microsoft Dynamics 365 CE Consultant

Company 2

Mar 1, 2020

-

May 1, 2021

1 year, 2 months

• Analyse the client’s business, developing an understanding of their business objectives, and identify efficient ways Dynamics 365 will add value to their business, supported with Technical documentation
• Assist the project team with planning and executing the implementation, providing regular progress updates to the client through Jira and Azure DevOps
• Configuration and Customisation of Dynamics 365 and Power Platform leading with best practices
• Plan and execute data migration activities using the import tool or Scribe Online/Scribe Insight
• Run training workshops to introduce the new application to employees on client sites

Dynamics 365 & Power Platform Consultant

Company 1

May 1, 2021

-

May 1, 2023

2 year

• An understanding of the broader Microsoft stack, being able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) in fast-paced Agile environments
• Manage and advise the requirements gathering process with stakeholders to define the business and functional requirements and system goals, in line with the capabilities of Microsoft Dynamics 365
• Reengineering business processes and advise on enhancements based on best practices and knowledge
• Aid clients in developing CRM and ERP strategies and blueprints
• Developing performance metrics, measures, benefits and KPI monitoring
• Managing business change - Workforce Engagement, Change Impact Assessment and change Readiness, Training Plans

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