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Candidate 

#000050

Dynamics CRM-Techno Functional Consultant

11.0

years

Experience

CRM (CE)

Module

$

25

/hr

Hourly Rate

Industry -

Technology

Skills & Expertise

Coding CRM Field Service Customer Service

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About

I am Microsoft Dynamics CRM expert with 12 years of experience in Finance, Insurance, Retail and FMCG domain. I have deep experience in implementation of CRM 2011, 2016, D365 CRM modules.

Projects

Project 3

Technical Lead

Jun 1, 2020

-

Dec 31, 2020

It is an upgrade of CRM 2013 to CRM 2016 with customization of case management and sales opportunity
solution. This bank recently acquired some other bank so we combined the both the bank processes in
dynamic CRM 2016 along with the upgrade.

Project 2

Technical and Functional Lead

Aug 1, 2022

-

Dec 31, 2022

This integration handles the alerts generated from custom iot hub into D365. Alerts generated in IOT middleware gets created in D365 automatically through API and D365 processes those alerts to generate the case and work order data.
Role:
?Created action api to integrate the custom iot hub where iot middleware access the action api and sends the alert data.
?Created function app to send the generated alerts to customer mobile app.
?Worked on form level customization as well as server-side customization's
?Responsible for gathering requirement from Sales Manager and Directors and implementing it to Dynamics CRM.

Project 1

Technical Lead

Mar 15, 2021

-

Jul 31, 2022

It is an implementation of D365 Field Service integration with mobile app which handles the work orders and sales orders data to be transferred to mobile app and then technicians work on the work orders to update it into D365.
Role:
?Worked as Tech Lead to handle a small team as well as individual contributor for development of Dynamics 365 CE components
?Helping team members to estimate User Stories, tasks, in DevOps. To solve their technical problems as well as to resolve their requirement related queries by interacting with client/BA
?Responsible for high level solution design.
?Created Azure integration with mobile app using azure queues.
?Responsible for attending scrum calls and discussions on requirement clarifications on development items for the team
?Involved in deployment activities.
?Actively worked with Project Manager for Estimations, Deployment Planning and Execution
?Worked on form level customization as well as server-side customization's

Certificates

Exam PL-900: Microsoft Power Platform Fundamentals

Microsoft Power Platform

Business User

Issued:

Sep 3, 2022

Validity:

- No Expiration

PL-400: Microsoft Power Platform Developer

Microsoft Power Platform

Developer

Issued:

Nov 25, 2023

Validity:

- Expires: 24 Dec 2024

AZ-900: Microsoft Azure Fundamentals

Azure

Administrator

Issued:

Jul 22, 2022

Validity:

- No Expiration

Experience

Technical Architect

Company 6

Mar 1, 2021

-

Dec 1, 2023

2 year, 9 months

Technical Lead

Company 5

Jul 1, 2015

-

Feb 1, 2021

5 year, 7 months

Senior Consultant

Company 4

Apr 1, 2015

-

Jun 1, 2015

2 months

Microsoft Dynamics CRM Consultant

Company 3

Jun 1, 2014

-

Mar 1, 2015

9 months

Associate Consultant

Company 2

Mar 1, 2012

-

Jun 1, 2014

2 year, 3 months

Associate Consultant

Company 1

Jul 1, 2010

-

Mar 1, 2012

1 year, 8 months

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