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Candidate 

#000171

Dynamics CRM-Techno Functional Consultant

9.0

years

Experience

CRM (CE)

Module

$

45

/hr

Hourly Rate

Industry -

Technology

Skills & Expertise

Canvas apps CRM Customer Service Power Apps

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About

Highly trained and experienced professional with proven experience in putting expertise to practice,
having outstanding communication skills to interact both with clients and company.
Result-oriented and goal-driven. Ability to communicate effectively to clarify complex data and sensitive
information.
Experience above 8 years and 10 months as Functional Consultant in Microsoft Dynamics CRM Online
2013- D365 CE 9.0 .
Extensive experience setting up and configuring Dynamics 365 CRM Online with O365.
Experience in installing and configuring the Dynamics App for Outlook, LinkedIn Sales Navigator, G-mail
Integration with D365 CE.
Extensively worked on Sales, Marketing and Service Module of Dynamics 365 CRM/CE.
Lead workshops on Dynamics Marketing and Dynamics 365 Sales

Projects

Project 1

Assistant Manager - CRM Functional Consultant

May 23, 2022

-

Dec 31, 2022

Worked as Microsoft Dynamics CRM Functional Consultant (Assistant Manager), responsible to
gather requirements and create Functional Requirement Document (FRD), work
closely with technical architect and assist them to create IDD (Integration
Design Document).
Create Visio Flows to deliver solutioning post requirement gathering sessions and
attend workshops led by respective Business Stakeholders.
Communicate with business stakeholders and try to understand requirement
and do Fit-Gap analysis.
Address Thane, MH 400607
Phone 976 867 3780
E-mail supreeth400@gmail.com
Working on ecommerce project and do have understanding of B2B and B2C
business.
Led projects and analyzed data to identify opportunities for improvement.
Actively listened to customers, handled concerns quickly and escalated major
issues to supervisor.
Devoted special emphasis to punctuality and worked to maintain outstanding
attendance record.

Certificates

Experience

Senior Conultant

Company 4

Apr 1, 2014

-

Feb 1, 2018

3 year, 10 months

Senior Conultant

Company 3

Feb 1, 2018

-

Feb 1, 2020

2 year

Senior Consultant

Company 2

Feb 1, 2020

-

May 1, 2022

2 year, 3 months

Assistant Manager - CRM Functional Consultant

Company 1

May 1, 2022

-

Jun 1, 2023

1 year, 1 month

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