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Candidate 

#004620

Project Operations-Technical Consultant

5.0

years

Experience

Project Operations

Module

Industry -

Technology

Skills & Expertise

CRM Customer Service Project Operations Retail Sales Marketing Sharepoint

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About

results-oriented professional with a Graduate Certificate in Project Management and a Bachelor of Commerce, backed by strong customer service and consulting experience. Proven track record in cultivating client relationships, achieving sales targets, and delivering effective solutions in fast-paced environments. Skilled in using tools like Dynamics 365, SharePoint, Salesforce CRM, and MS Office Suite. Recognized for exceptional problem-solving, communication, and leadership abilities.

Projects

Project 1

Data associate

Feb 5, 2017

-

Feb 5, 2019

Performed and handled a research project for the AI device Alexa at the Amazon development center.

Certificates

Experience

Customer service associate

Company 1

Jun 1, 2023

-

Jan 1, 2024

7 months

• Cultivated and maintained strong client relationships, resulting in increased customer loyalty and repeat business.
• Achieved outstanding sales performance, generating $15000 in revenue through strategic sales initiatives. Exceeded set targets by elevating warranty sales by an impressive 35%, surpassing the goal of 20%.
• Set and exceeded sales goals, consistently achieving results, and contributing to the overall success of the team, I achieved 122 activations within the span of 3.5 months.
• Cultivated and maintained robust client relationships, fostering increased customer loyalty and repeat business, resulting in a significant boost in revenue.
• Contributed to team success by achieving 122 activations within a 3.5-month period, showcasing strong sales acumen and dedication to achieving outstanding results.

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