Live D365 shipping and exchange policy

Version: 1.0 Effective date: 18 September 2026

Live D365 is a platform operated by Digikentro. Live D365 provides online software, digital access, and business services. It does not normally ship physical goods.

Digikentro's operating address is 1 Mangal Murti, Opp. Mother's School, Gotri, Vadodara, Gujarat 390021, India.

1. Delivery of digital services

After a valid registration, order, or payment, access to the purchased Live D365 feature or service may be provided through an online account, email, or another electronic method described at checkout or in the applicable order.

Delivery depends on accurate account, contact, and payment information. If you do not receive access or an expected confirmation, contact hello@lived365.com with your account or order details.

2. Shipping

No physical shipping charge, delivery window, or courier service applies to ordinary Live D365 services. If a specific order includes a physical item or an in-person service, the delivery terms for that order will apply.

3. Exchanges

Digital access, subscriptions, introductions, and other services cannot be exchanged for another product or plan after delivery. If you selected the wrong plan or an order contains an error, contact us promptly. We may correct the order where reasonably possible and where the relevant service and law allow it.

Refund requests are handled under the Live D365 Cancellation and Refund Policy and any applicable order or consumer law.

4. Contact

Digikentro, operator of Live D365 1 Mangal Murti, Opp. Mother's School, Gotri Vadodara, Gujarat 390021, India Email: hello@lived365.com