Key Responsibilities:

• Administer, configure, and maintain the Dynamics 365 CRM system.
• Manage user accounts, roles, and permissions.
• Customize CRM forms, views, workflows, and dashboards.
• Troubleshoot and resolve system issues and user queries.
• Ensure data integrity, security, and compliance.
• Collaborate with internal teams and stakeholders to optimize CRM usage.
• Stay updated with the latest CRM features and updates.