Dynamics 365 Retail-Functional Consultant

Delivered a single-go, multi-store rollout for Lorna Jane across various countries as Module Lead. Developed a global leave system and enhanced the Leave Liability Report. Worked alongside the SCM function on Procure-to-Pay, Warehouse Management, and Master Planning processes supporting the retail rollout.

Tested the automated-store experience for 7-Eleven Japan as part of a workforce-automation initiative. Gained exposure to Supply Chain Management (SCM) fundamentals supporting the automated-store initiative.

Led large-scale business application architecture and design; resolved integration/interface issues across systems to optimize performance and scalability. Created and maintained IT architecture models and lower-level components, aligning architecture to business strategy.

Customized and built a new product line for fuel retailers on Microsoft Dynamics 365 Commerce back office and MPOS. Led business application architecture and design, resolving integration/interface issues to optimize performance and scalability.

Led large-scale business application architecture and design; developed and maintained application architectures across functional areas, resolving integration/interface issues to optimize performance and scalability.

Supported the Digital Transformation engagement for Pandora Jewelry, focused on the Store Commerce module of Dynamics 365 Commerce. Handled requirements gathering, configuration, and testing, translating client needs into functional design and system configuration.

Driving end-to-end solution design and delivery for B2B e-commerce on Dynamics 365 Commerce as Lead Functional Consultant. Leading requirement gathering, functional design, and configuration of the B2B storefront, catalogs, and pricing.