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Candidate 

#000037

Dynamics AX/F&O-Functional Consultant

2.5

years

Experience

AX/F&O

Module

$

13

/hr

Hourly Rate

Industry -

ERP (Enterprise Resource Planning)

Skills & Expertise

Finance

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About

An experienced Microsoft Dynamics 365 FinOp finance module.

Projects

Project 2

Functional team member

Sep 8, 2021

-

Dec 24, 2021

Set up finance modules: Procurement and sourcing module, Account payables, Account Receivable, Fixed assets.

Data migration.

UAT - testing.

Assist clients with support after going live.

Project 1

Functional team member

Jun 7, 2021

-

Sep 23, 2021

Set up finance modules: Procurement and sourcing module, Account payables, Account Receivable, Fixed assets.

UAT - testing.

Assist clients with support after going live.

Certificates

Experience

Internship

Company 2

Mar 1, 2021

-

Dec 1, 2021

9 months

- Providing technical support to client on errors and challenges on each module. Set-upthe finance modules: Procurement and sourcing module, Account payables, Account Receivable, Fixed Assist, chart of Account. Etc.

- Client day-to-day business analysis for the ERP implementation.

- Requirement gathering from client for customization of modules.

- Performing day-to-day maintenance on the ERP system and installing new
upgrades.

- System configuration and data migration.

- Educating members of the company on how to utilize the ERP in its most effective way.

- Run customer-facing user training sessions and attend other meetings with customers as necessary.

- Assist customers with support desk inquiries and, if needed, provide second-line phone support.

- Other duties as assigned.

Technical Support Engineer

Company 1

Jan 1, 2022

-

Present

2 year, 4 months


- To co-ordinate all functional elements of Microsoft Dynamics 365 systems to deliver all customer requirements.
- Exceed expectations and ensure an excellent customer experience.
- Supporting engineer colleagues and managing collaboration to deliver key business projects as required.
- Consult with customers at all stages of the troubleshooting of Dynamics 365, including identifying issues, scoping projects, and gathering requirements.
- Capture and document user requirements in detailed functional specifications and
translate those requirements into deliverable resolutions.
- Support the design of solutions that meet customer needs in the best and most
efficient way possible.
- Run feedback sessions with customers and execute testing as required throughout case handling.
- Run customer-facing user training sessions and attend other meetings with customers as necessary.
- Troubleshooting ERP problems and providing a wildly support for finance, HR and SCM modules.

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