Dynamics CRM-Functional Consultant

7.0

years

Experience

CRM (CE)

Module

Industry -

Professional Services

Skills & Expertise

CRM

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About

Business Administrator and Dynamics CRM 365
Consultant with more than six years of experience in
administration, customization and integration of Microsoft
Dynamics CRM 2016 On Premise and 365 Onli

Projects

Project 5

DYNAMICS CRM ADMINISTRATOR

Feb 4, 2019

Aug 21, 2019

Customization and development of sales processes

Project 4

DYNAMICS CRM ADMINISTRATOR

Feb 8, 2018

Aug 22, 2018

customization and modeling of customer service processes for CORFERIAS

Project 3

MICROSOFT DYNAMICS FUNCTIONAL CONSULTANT

Jul 8, 2021

Oct 29, 2021

Modeling and customization of business processes in datavers for an educational institution

Project 2

DYNAMICS CRM ADMINISTRATOR

Feb 2, 2016

Nov 16, 2016

Migration of the crm of the whole company to version 2016

Project 1

MICROSOFT DYNAMICS FUNCTIONAL CONSULTANT

Jun 1, 2021

Nov 26, 2021

Modeling and customization of business processes in datavers for a heavy machinery logistics company, using Power Automate

Certificates

Experience

MICROSOFT DYNAMICS FUNCTIONAL CONSULTANT

Company 2

Jun 1, 2021

Present

3 year, 4 months

Implementation and development of new projects for different
customers.
• Provide customer service, and solutions to the different requires.
• 100% Dynamics 365 customization.
• Perform and execute meetings following up on the different
projects and client requests.
• Raid on Power Automate.

DYNAMICS CRM ADMINISTRATOR

Company 1

Apr 1, 2016

May 1, 2021

5 year, 1 month

Administration and design of integrations with the company's
internal platforms.
• Dynamics CRM functional support and Outlook-CRM add-in
support.
• Management of the different requirements of clients and
suppliers.
• Customization and configuration of the tool according to the
requirements of the business and the different areas.
• Data management and analysis.
• Training of employees in the company and creation of new
processes.