Candidate
#004648
Dynamics CRM-Functional Consultant
7.0
years
Experience
CRM (CE)
Module
Industry -
Manufacturing & Resources
Skills & Expertise
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About
Total 14 years of IT Experience in Technical support, ERP Support ,MS Dynamics 365 CRM Techno-Functional Consultant
A Microsoft dynamics 365 CRM professional experience with 7+ Years of Business Analyst. extensive experience including Business Analyst, Implementation and Support experience in the areas of automobiles and customer Engagement.
Projects
Project 1
Techno-Functional Consultant
Jan 10, 2022
-
Present
To provide Functional Support to all Sales and marketing teams.
Handling emergency situations in Production environments, providing domain and functional support for recovery of data and helping maintain the data integrity in fatal situations.
Daily interaction with end users, Weekly meetings with Business process owners and SPOC for status updates.
To understand the business process flow of the Configuration and customization of
As per the requirement ..
Provide Functional KT to the development and user’s team when required.
Post Deployment support also needs to be provided to the client.
Worked on Power Platform
Certificates
Experience
Techno-Functional Consultant (D365 CRM)
Company 1
Jan 1, 2022
-
Present
3 year, 5 months
Working from last 2.5 years as a Techno-Functional Consultant .
