Supporting a Dynamics 365 Project Operations Implementation: Strategic Staffing and Advisory Consulting
- khushitaneja
- 3 days ago
- 3 min read
Overview
A UAE-based Microsoft Dynamics 365 Partner was engaged in delivering a Dynamics 365 Project Operations implementation for an enterprise end client operating in a project-driven business environment.
While the partner had strong Dynamics 365 delivery capabilities, the engagement required deep Project Operations expertise and strategic guidance on project staffing and delivery structure to ensure a smooth implementation and stakeholder alignment.
Live D365 supported the partner by combining consulting advisory services with targeted Dynamics 365 Project Operations staff augmentation, acting as a strategic enabler rather than a traditional staffing vendor.
Region: United Arab Emirates
Type: Microsoft Dynamics 365 Partner
Core Module: Dynamics 365 Project Operations
Engagement Model: Partner-led implementation with advisory and resource support from Live D365
The Challenge
The partner faced multiple challenges during the Project Operations engagement:
1. Specialized Skill Requirement
Dynamics 365 Project Operations involves complex areas such as:
Project accounting and costing
Resource management and utilization
Time and expense tracking
Integration with Finance and Power Platform
The partner required senior-level Project Operations consulting expertise to guide solution decisions and best practices.
2. Project Staffing Uncertainty
The partner needed clarity on:
What roles were required at different stages
What level of seniority was necessary
How to avoid over-hiring or under-resourcing
Traditional hiring or generic vendors posed time, cost, and delivery risks.
3. High Stakeholder Expectations
UAE enterprise projects often demand:
Strong governance
Clear communication
Delivery confidence
Any delay or misalignment could impact both the partner’s reputation and the end client relationship.
Live D365’s Approach
Live D365 engaged as a consulting and staffing partner, not just a talent provider.
1. Strategic Project Staffing Advisory
Before deploying any resource, Live D365 worked with the partner to:
Understand the Project Operations scope
Map required functional and advisory roles
Identify critical risk areas in the implementation
This ensured the right expertise was added at the right stage of the project.
2. Targeted Dynamics 365 Project Operations Resource Augmentation
Based on the assessment, Live D365 augmented a senior Dynamics 365 Project Operations consultant who:
Worked alongside the partner’s delivery team
Advised on ProjOps configuration and best practices
Helped align solution design with end-client business processes
The consultant engagement was structured, governed, and aligned with both partner and client expectations.
3. Ongoing Consulting & Advisory Support
Beyond resource placement, Live D365 provided:
Continuous delivery advisory support
Knowledge sharing on Project Operations implementation patterns
A single point of coordination between partner, consultant, and project stakeholders
This reduced friction and improved delivery confidence.
Results & Impact
Improved Delivery Confidence
The partner gained access to experienced Project Operations consulting expertise without long-term hiring commitments.
Reduced Project Risk
Strategic staffing and advisory input helped:
Avoid common ProjOps implementation pitfalls
Ensure better alignment between Finance, Projects, and Operations
Support informed decision-making throughout the project lifecycle
Stronger Partner–Client Alignment
The combined consulting and augmentation model ensured:
Clear communication
Better stakeholder management
Smoother collaboration between partner and end client
Flexible, Cost-Effective Engagement
Live D365 enabled the partner to:
Scale expertise on demand
Control costs
Maintain delivery quality without expanding permanent teams
Why Live D365?
This engagement highlights how Live D365 goes beyond traditional Dynamics 365 staffing:
Microsoft-only focus
Deep understanding of Dynamics 365 Project Operations
Consulting-led staffing approach
Flexible engagement models
Strong partner and enterprise alignment
Live D365 acts as a strategic extension of Microsoft partners, enabling them to deliver complex Dynamics 365 projects with confidence.
By combining Dynamics 365 Project Operations consulting services with strategic resource augmentation, Live D365 successfully supported a UAE Microsoft Partner and their end client through a critical implementation.
This case demonstrates how knowledge-driven staffing and advisory support can significantly improve delivery outcomes for complex Dynamics 365 Project Operations engagements.
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