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February 25, 2025
D365 CRM
CRM (CE)
Functional Consultant
5-7 years
Experience
Full time (40+ Hours/week)
Work type
Remote
Location
3 to 6 months
Project length
Skills & Expertise
CRM
Details
Key Responsibilities:
- Gather and document business requirements for D365 CRM implementation.
- Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service).
- Conduct fit-gap analysis, user training, and UAT.
- Collaborate with technical teams for integrations and customizations.
- Provide post-implementation support and process improvements.
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