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Accelerating Copilot Adoption with Live D365’s Talent-as-a-Service

Updated: Sep 15

Client Type: Microsoft Gold Partner

Industry: IT Services & Consulting

Service Focus: Dynamics 365 Finance & Supply Chain Management

Engagement: Rollout of Microsoft Copilot for a global manufacturing customer


This case study highlights how Live D365’s Talent-as-a-Service (TaaS) model enabled a Microsoft Partner to scale rapidly, deliver a Copilot project ahead of schedule, and avoid the costs and delays of traditional hiring.


Accelerating Copilot Adoption with Live D365’s Talent-as-a-Service
Accelerating Copilot Adoption with Live D365’s Talent-as-a-Service

The Challenge


The Partner faced three critical obstacles:


  1. Time-to-Market Pressure Their end-client demanded a Copilot pilot in under 6 weeks, with board-level visibility. Any delay risked reputational and contractual damage.

  2. Skill Gaps While the Partner’s consultants were highly skilled in Dynamics 365 Finance & SCM, they lacked experience in:

    • Copilot use case design

    • AI prompt engineering

    • Power Platform + Copilot customization

    • End-user training for adoption

  3. Hiring Limitations Traditional recruitment cycles would have taken 2–3 months, including sourcing, negotiation, and onboarding. Beyond delays, the Partner risked bench costs after project completion.


The situation required immediate, flexible access to Copilot-ready Dynamics 365 consultants without the overhead of permanent hiring.



The Live D365 Approach


Live D365 deployed its Talent-as-a-Service model to bridge the talent gap quickly and effectively.


Step 1: Curated Talent Pool

Within 48 hours, Live D365 presented 4 pre-vetted Microsoft-certified Copilot consultants with experience in:

  • MB-500 and PL-200 certifications

  • Copilot pilot projects across Finance & Supply Chain

  • AI prompt engineering and Power Platform integration


Step 2: Flexible Engagement Model

The Partner engaged consultants on a 3-month rolling contract, with flexibility to scale up or down as project demands shifted.


Step 3: Seamless Integration

  • Consultants embedded directly into the Partner’s delivery team

  • End-to-end compliance, payroll, and contracts managed by Live D365

  • Consultants developed Copilot playbooks and trained the Partner’s internal staff for future independence



Execution Roadmap


The project was delivered in three phases:

  • Phase 1 (Weeks 1–2): Requirement workshops, identification of high-impact Copilot use cases (automated reporting, expense insights, supply chain predictions).

  • Phase 2 (Weeks 3–4): Configuration of Copilot extensions, integration with Power Platform, and testing of AI-driven workflows.

  • Phase 3 (Weeks 5–6): User adoption workshops, building custom prompts, governance framework for secure Copilot usage.



Results & Impact


  • Delivered in 5 weeks — 1 week ahead of schedule

  • ~40% cost savings compared to traditional hiring routes

  • Zero bench risk — Partner only paid for active project duration

  • End-client satisfaction — rated the rollout as “transformational”, securing expansion work

  • Capability uplift — Partner’s in-house team became Copilot-ready through shadowing + training



Why TaaS Worked for the Partner


  • Speed to Deployment: Talent sourced and onboarded in 48 hours

  • Scalability: Add or reduce consultants as needed, without penalties

  • Risk-Free Model: No overhead, no compliance challenges, no bench liabilities

  • Knowledge Transfer: Consultants left behind reusable Copilot frameworks for the Partner’s future projects



Key Takeaways


  1. Copilot adoption is accelerating across industries — Microsoft Partners need talent that can deliver fast.

  2. Talent-as-a-Service (TaaS) enables agility by bypassing traditional hiring bottlenecks.

  3. Flexible staff augmentation ensures cost efficiency and project success.

  4. Live D365 doesn’t just fill roles — it provides deployment-ready, certified Dynamics 365 and Copilot consultants that strengthen long-term Partner capability.



This case study proves the power of Live D365’s Talent-as-a-Service model in driving success for Microsoft Partners. By combining speed, flexibility, and Copilot expertise, Live D365 ensured the Partner delivered measurable outcomes for their client while minimizing costs and risks.


Want to accelerate your Dynamics 365 and Copilot projects without the headaches of traditional hiring?


Partner with Live D365 — the only Microsoft-focused Talent-as-a-Service platform delivering certified, deployment-ready consultants in under 48 hours.



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