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From Freelance Hiring Frustrations to Smooth Dynamics 365 Project Delivery with Live D365

Updated: Aug 28

Dynamic 365 Hiring partner
Dynamic 365 Hiring Partner

When Sharma, COO of a growing tech consultancy, first reached out to Live D365, he was overwhelmed. Hiring freelancers was a constant headache, high prices, unclear work progress, and payroll delays were draining his team’s energy and budget. From onboarding to project delivery, nothing felt smooth. “We were stuck in a loop of confusion and misalignment. It felt like we were managing a dozen mini projects instead of one cohesive team,” Sharma recalled. He didn’t just want resources; he needed a partner who could take ownership and bring clarity to the entire hiring-to-delivery process.

Live D365 began by asking the right questions, about his current challenges, frustrations, client expectations, and where breakdowns happened. We didn’t jump to solutions; we wanted to understand the entire story to solve it the right way.

What followed was a complete transformation

  • We curated a team of vetted experts aligned to Arjun’s precise needs, making sure every resource understood the project goals clearly.

  • We established transparent workflows for timesheets, work validation, and payroll schedules, so payments were on time and absolutely accurate.

  • Regular check-ins and open communication channels with both Arjun and his clients meant no surprises, issues were caught early and solved quickly.

  • Most importantly, Arjun felt heard at every stage. “Whenever I had something to discuss, it never felt like a support ticket, it felt like talking to a trusted partner who cared.”

From onboarding delays and conflicting reports to a steady, predictable rhythm, everything changed. Within weeks, Sharma said, “It’s like a weight was lifted. The whole process feels so smooth now. We have transparency, trust, and a real partnership. Live D365 handled the chaos we were stuck in and made it effortless.”

By project completion, his clients were happy, freelancers felt valued, and Sharma could finally focus on growing his business, not firefighting day-to-day frustrations.

As S. summed it up in the email: It's like a weight was lifted off my shoulders. Everything runs so smoothly now. My clients are happy, my freelancers feel valued and respected, and I can actually focus on growing my business instead of constantly firefighting problems.

Projects ran smoother. Communication was clearer. Deadlines were met without the last-minute panic. Real Solutions for Real Challenges

Sharma experience reflects a common reality many Microsoft partners face: managing freelance resources, ensuring timely payroll, and keeping clients and teams aligned is often more complex than anticipated. This case shows that with focused attention, clear processes, and open communication, these challenges can be resolved smoothly.

At Live D365, our goal is to help Microsoft partners overcome these operational hurdles so they can concentrate on what matters most, delivering value to their clients and growing their practices sustainably. We believe that addressing the root causes of resource and payroll frustrations strengthens projects, relationships, and ultimately the partner ecosystem as a whole.

Our Commitment to Microsoft Partners

We don’t see ourselves as just a staffing vendor. We aim to be a reliable ally who listens carefully, questions thoroughly, and crafts practical solutions tailored to each partner’s unique challenges. The satisfaction of partners like Sharma, who feel supported and confident, is the true measure of our success.


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